Am I eligible for Ranger technical support?
We're happy to provide Ranger technical support to anyone who meets all of the following criteria:
- The person contacting us is a programmer at a software company.
- The software company is an authorized Ranger reseller.
- The copy of Ranger in question is covered by Ranger software maintenance.
If you work for a bank, credit union, IT staff, or anyone else, contact your scanning software vendor.
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How to can I contact the Ranger technical support team?
The best way to contact technical support is by emailing our team at support@sbullet.com, or creating a ticket through our support page. Ranger® - The universal check scanner interface Copyright © 2023 Silver Bullet Technology www.sbullet.com
How do I capture and send a Ranger Remote log to technical support?
Here are the steps to capture and send a Ranger log to Silver Bullet technical support. Steps to enable Ranger logging: Ranger Remote Log Viewer is enabled on install. Capture the behavior in question: Start Ranger Remote Log Viewer . This can be ...
How do I capture and send a Ranger log to technical support?
Note: This only works for versions of Ranger 4.5 and above. For 4.4 and lower, please utilize the instructions in the next section. How can I tell what version of Ranger I am using? Here's what the SBT Log Viewer looks like Capture the behavior in ...
How can I contact MagTek tech support?
For MagTek technical support, use the contact details below. MagTek technical support: Phone: 562-546-6800 Email: support@magtek.com Ranger® - The universal check scanner interface Copyright © 2023 Silver Bullet Technology www.sbullet.com
How can I contact NCR tech support?
For NCR technical support, use the contact details below. NCR technical support: Phone: 800-262-7782 Select: option #2 (software), option #5 (Item Processing) Ranger® - The universal check scanner interface Copyright © 2023 Silver Bullet Technology ...