Can I send end-users/banks to Silver Bullet to buy, download or install Ranger?
Ranger is purchased and installed as part of a larger check processing software's system.
End users
should not be directed to Silver Bullet to buy, download or install Ranger.
There are several reasons for this including:
- The
version of Ranger being installed by a end-user may not be the same
version that the deposit application was certified with. Although
compatibility problems are rare when using Ranger, this exposes the end
user, the software vendor, and Silver Bullet to the additional risk of
dealing with mismatched versions.
- Most
end-users don't know what Ranger is. This causes confusion on the
end-user's part and delays the resolution of their issue.
Look
at it this way: It wouldn't be right for a car manufacturer to say to
a customer, "Here is everything you need to use your new car except the
motor. Go buy the motor from Silver Bullet and install it yourself."
Like a car, software applications should be sold and shipped with
everything they need to operate.
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