During debugging and investigation of Ranger issues, it may be necessary for Silver Bullet Technical Support to analyze the Silver Bullet Technology registry entry for more information.

To properly export the entire Silver Bullet Technology registry entry:

1. Open a Windows "run" prompt by pressing the Windows key + R or Search for "Run" in the Start Menu
   
2. At the Run prompt, type in "regedit" and click OK
   
3. You may be prompted by Windows to allow the registry editor to make changes; choose "Yes."
   
4. On the left hand side of the screen, there will be a "Tree" menu. In that tree, look for:
   

            64-bit Windows - HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Silver Bullet Technology\

      5. Right-Click the "Silver Bullet Technology" folder > Export

      6. Save the export out as a text file (example: Reg.txt)

      7. Send the text file to Silver Bullet Technical Support (support@sbullet.com)