How can I tell what version of Ranger Remote I am using?
There are two ways to get version information for Ranger Remote.
For Ranger Remote Server version 1.1.0.7 or higher
This method is only valid for Ranger Remote Server. For version information on Ranger Remote Service, see the next section. - Open the 'About' box
- Find the tray icon for Ranger Remote
- If Ranger Remote does not appear in the tray, navigate to
"C:\Program Files (x86)\Silver Bullet Technology\Ranger\Ranger Remote"
and run RangerRemote.exe
- Right-click the Ranger Remote tray icon
- Click 'About'
- Screen-shot the 'About' dialog box
- Send the screen-shot to support@sbullet.com
For all versions of Ranger Remote (including Ranger Remote Service)
- Check the 'Details' tab of the Properties
- Open the File Explorer
- Navigate to "C:\Program Files (x86)\Silver Bullet Technology\Ranger\Ranger Remote"
- Right-click RangerRemote.exe OR RangerRemoteService.exe
- Choose 'Properties'
- Navigate to the 'Details' tab
- Screen-shot the information located in the 'Detail' section
- Send the screen-shot to support@sbullet.com
Related Articles
How do I properly unlock Ranger when using Ranger Remote?
In most cases, Ranger should be unlocked before installation of Ranger Remote: Install Ranger by running the Ranger installer Unlock Ranger using RangerFlex. Reference the following link for unlocking Ranger: How do I unlock my Ranger software? ...
How can I tell what version of Ranger I am using?
There are two ways to verify what Ranger version you are using: A. Using Window's Add or Remove Programs System Settings: On Windows, Ranger and Plug-in version information can also be obtained by navigating to Add or Remove Programs. For help on how ...
Why can't FireFox connect to Ranger Remote using WebSocket Secure?
If Ranger Remote is set to connect using WSS, Firefox will fail if the SSL Certificates (installed during Ranger Remote installation) are not installed properly within Firefox. Firefox does not use the Microsoft Cert Store like Edge, I.E., or Chrome. ...
How can I install Ranger Remote using the Command Prompt?
You have the option of installing Ranger Remote through the Command Prompt with the following options: To install silently, use the option "/S" To install with WebSocket Secure (WSS) enabled, use the option "/WSS" To install with auto-start on PC ...
What is Ranger Remote?
Ranger® Remote is Silver Bullet's cross-platform/cross-browser solution for the Ranger Universal Check Scanner API™ family. Ranger Remote is a powerful tool, available on both Windows and MAC OS platforms, allowing browser-based applications to ...