Virtual endorsement has precedence over the physical endorser. In order to ink an item you must turn on the endorser in GenericOptions.ini.

1. // GenericOptions.ini
2. [OptionalDevices]
3. NeedRearEndorser = true

You'll also need to make sure virtual endorsement is disabled in RDMScanner.ini

1. // RDMScanner.ini
2. [VirtualEndorsement]
3. VirtualEndorsementMode = None