How do I properly unlock Ranger when using Ranger Remote?

How do I properly unlock Ranger when using Ranger Remote?

In most cases, Ranger should be unlocked before installation of Ranger Remote:
  1. Install Ranger by running the Ranger installer
  2. Unlock Ranger using RangerFlex. Reference the following link for unlocking Ranger: How do I unlock my Ranger software?
  3. Verify successful unlock by connecting to a scanner with RangerFlex
  4. Close all software using Ranger
  5. Install Ranger Remote by running the Ranger Remote installer
  6. Verify successful installation and unlock by connecting to a scanner using the Ranger Remote demo application
The Ranger Remote demo application, "RangerImageFromBase64.html" can be found at:
C:\Program Files (x86)\Silver Bullet Technology\Ranger\Ranger Remote\Demo

In some cases, Ranger and Ranger Remote will be installed without opportunity to unlock before Ranger Remote installation:
  1. Verify that any application using Ranger/Ranger Remote is closed
  2. Unlock Ranger using RangerFlex.
  3. Verify successful unlock by connecting to a scanner with RangerFlex
  4. Close all software using Ranger
  5. Verify successful installation and unlock by connecting to a scanner using the Ranger Remote demo application

If you're still experiencing licensing issues after following the above steps, please contact us at technical support or at support@sbullet.com

When contacting us for licensing issues, please provide us with the following information:
  • Ranger and Ranger Remote version
  • OS information
  • Detailed, numbered steps that you have taken to try and unlock your product
  • Product Key (E.g. "1234-5678-0000-abcd-9101-xyz1-a")


Ranger® - The universal check scanner interface
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