In most cases, Ranger should be unlocked before installation of Ranger Remote:
- Install Ranger by running the Ranger installer
- Unlock Ranger using RangerFlex. Reference the following link for unlocking Ranger: How do I unlock my Ranger software?
- Verify successful unlock by connecting to a scanner with RangerFlex
- Close all software using Ranger
- Install Ranger Remote by running the Ranger Remote installer
- Verify successful installation and unlock by connecting to a scanner using the Ranger Remote demo application

The Ranger Remote demo application, "RangerImageFromBase64.html" can be found at:
C:\Program Files (x86)\Silver Bullet Technology\Ranger\Ranger Remote\Demo
In some cases, Ranger and Ranger Remote will be installed without opportunity to unlock before Ranger Remote installation:
- Verify that any application using Ranger/Ranger Remote is closed
- Unlock Ranger using RangerFlex.
- Verify successful unlock by connecting to a scanner with RangerFlex
- Close all software using Ranger
- Verify successful installation and unlock by connecting to a scanner using the Ranger Remote demo application