How do I properly unlock Ranger when using Ranger Remote?
In most cases, Ranger should be unlocked before installation of Ranger Remote:
- Install Ranger by running the Ranger installer
- Unlock Ranger using RangerFlex. Reference the following link for unlocking Ranger: How do I unlock my Ranger software?
- Verify successful unlock by connecting to a scanner with RangerFlex
- Close all software using Ranger
- Install Ranger Remote by running the Ranger Remote installer
- Verify successful installation and unlock by connecting to a scanner using the Ranger Remote demo application
The Ranger Remote demo application, "RangerImageFromBase64.html" can be found at:
C:\Program Files (x86)\Silver Bullet Technology\Ranger\Ranger Remote\Demo
In some cases, Ranger and Ranger Remote will be installed without opportunity to unlock before Ranger Remote installation:
- Verify that any application using Ranger/Ranger Remote is closed
- Unlock Ranger using RangerFlex.
- Verify successful unlock by connecting to a scanner with RangerFlex
- Close all software using Ranger
- Verify successful installation and unlock by connecting to a scanner using the Ranger Remote demo application
If you're still experiencing licensing issues after following the above steps, please contact us at technical support or at support@sbullet.com
When contacting us for licensing issues, please provide us with the following information:
- Ranger and Ranger Remote version
- OS information
- Detailed, numbered steps that you have taken to try and unlock your product
- Product Key (E.g. "1234-5678-0000-abcd-9101-xyz1-a")
Ranger® - The universal check scanner interface
Copyright © 2023 Silver Bullet Technology
www.sbullet.com
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