How to capture OEM logs for TS -Series scanners
To enable logging:
- Open the DigitalCheck-TSSeries.ini file, which you can find at this location:
C:\ProgramData\Silver Bullet Technology\Ranger\Scanner Plug-ins\DigitalCheck-TSSeries\DigitalCheck-TSSeries.ini
- In the [Misc] section, set DelayTS200=2
- Save the file.
Screenshot of DCC logs enabled.
To capture logs:
Once logging is enabled, the debug messages can be viewed using dbgview.exe, which you can download here
. After downloading the DebugView.zip file, you can extract it and run either DbgView.exe or dbgview64.exe. To make sure DebugView will capture the correct logs, click the "Capture" button in the top menu. In the dropdown list, make sure that "Capture Win32" is selected. Then, simply run your application and watch the logs appear in DebugView. To save the logs to a file, click "File -> Save as..." in the top menu.
To disable logging:
- Open the DigitalCheck-TSSeries.ini file.
- In the [Misc] section, set DelayTS200=0
- Save the file.
Screenshot of DCC logs disabled.
OEM Logging can slow down the performance of your scanner. If that is a concern for you, we recommend that you disable OEM logging when not necessary for testing.
How can I reduce the number of false double-feeds on a Digital Check TS-Series Scanner?
The Digital Check TS-Series scanners have an option called "DoubleFeedNoStop" which may significantly reduce false double-feed exceptions. When this option is enabled, the scanner will not stop immediately when a the feeder's double-feed detector ...
How do I capture Canon logs on the CR-120/150
The method of enabling Canon logging has changed for the CR-120/150. This method will not work on any other Canon scanners. In order to capture logs on these scanners, you need to enable an option in the Ranger Canon-CR120CR150.ini file. You can find ...
How do I capture RDM logs?
Open the Windows Event Viewer application. Expand the folder named "Applications and Services Logs." Expand the folder named "Microsoft." Right-Click the "RdmCorp" event thread. Select the "Save all events as..." option. Save the file to your ...
Which check scanners can produce ultraviolet (UV) images?
Ranger supports capturing ultraviolet (UV) images when UV cameras are installed on the check scanner. Specific image capture choices, such as grayscale or color image capture, may affect the scanner's availability to capture UV images. Check with the ...
What scanners have a magnetic strip reader (MSR)?
The following scanners may come with a magnetic strip reader. Be sure to double check the specifications of the scanner from your supplier as the card reader is optional for some of the scanners listed below: Make Model Notes MagTek Excella MDX No ...