Where are the Ranger configuration files located on Windows?
Ranger configuration file names include:
- "GenericOptions.ini"
- "[Driver]Options.ini" (CR180Options.ini, MVXOptions.ini, etc.)
- "TransportInfo.ini"
Filepath for Configuration files:
Ranger config files are found here:
"C:\ProgramData\Silver Bullet Technology\Ranger\Scanner Plug-ins\[scanner model name]"

It may be prudent to zip and send the entire folder containing the *.ini files.
Filepaths for Ranger versions < 4.0
Prior
to the Windows Vista compatibility Ranger changes, the Ranger config
files existed in the same folder as the Ranger.ocx file.
As part
of the Vista compatibility Ranger changes, the Ranger configuration
files were relocated to conform to MS intentions. New default locations
for the .ini files are as follows:
Windows Vista & Windows 7
"C:\ProgramData\Silver Bullet Technology\Ranger\[scanner model name]"
Windows 2000 and Windows XP
"C:\Documents and Settings\All Users\Application Data\Silver Bullet Technology\Ranger\[scanner model name]"
Note: The
'ProgramData' folder may be hidden. You can either allow hidden
folders, or access 'ProgramData' directly by searching the location:
"%programdata%\Silver Bullet Technology\Ranger\[scanner model name]"