
On Mac, INI files should be located in a hidden folder in the user's Home directory:
"Users/[User's Name]/.Silver Bullet Technology/Ranger/[Scanner Name]"
If
the ".Silver Bullet Technology" folder is not found in the user's Home
directory, hidden folders may not be visible. To show all hidden
folders:
- Open the Terminal
- Type 'cd ~' and press 'Enter' to navigate to the user's Home directory.
- Type 'ls -al' and press 'Enter' to list all files.
- You should see ".Silver Bullet Technology" listed.
- Type 'defaults write com.apple.finder AppleShowAllFiles NO' and press 'Enter'
- Close 'Finder'.
- Reopen 'Finder' and navigate to the user's Home directory.
- Verify that ".Silver Bullet Technology" is now visible.
- Navigate to the INI file location mentioned above.
If INI files are requested by Silver Bullet Support, please gather the following files and send them to
support@sbullet.com.