General
What Are the Steps to Resolve a Missing Windows DLL?
If you receive the above dialog when attempting to run RangerFlex, the steps to resolve this issue are as follows: How Do I Uninstall All Ranger Components? Unplug the device from the computer Uninstall all Ranger Components Update Windows. This can ...
How do I setup Ranger's OCR parameters?
If your check scanner supports OCR reading, then you define OCR parameters in Ranger's GenericOptions.ini file. Values in the GenericOptions.ini file and can be modified either manually or by calling Ranger's SetGenericOption() function prior to ...
How can I read MICR from checks printed with an inkjet or laser printer?
Many check scanners have the ability to read MICR optically in addition to reading checks magnetically. Applications that use this Optical Character Recognition (OCR) feature can read MICR from checks printed with inkjet and laser printers. If you're ...
Can Ranger be used with TWAIN scanners?
We have a version of Ranger that has been tested with several TWAIN-based page scanners. However, we have not tested Ranger with all TWAIN devices. You are welcome to test Ranger with a specific page scanner and provide feedback to our technical ...
How can I silently install and uninstall Ranger software?
Silent Install In order to install Ranger silently, you simply need to tack on a "/S" as a command line parameter when running the installer. C:\Program Files (x86)\Installers\RangerInstaller.exe /S The command line parameter is case sensitive, so ...
Ranger API installer /D commands
The /D (directory) commands was added to Ranger installers for version 4.1.9 or higher. All 2.x Ranger releases should allow for the /D command as well. When specifying a /D (directory) command for our installers, please note that this must be the ...
Ranger Installation Options
Silent Install - /S - You can find additional installation details here When ranger is installed silently no dialog is shown to the user. So you could embed the ranger installer within your own script, extract it and run it from your install script. ...
Is there a way to hide the Ranger splash banner?
Sorry, there is current no way for you to hide the Ranger splash screen. Best regards, Bryan Clark Ranger® - The universal check scanner interface Copyright © 2023 Silver Bullet Technology www.sbullet.com
Unquoted Service Path Vulnerability on Windows
This vulnerability has been addressed by SBT. Please refer to the following information below to make necessary Ranger updates to prevent this vulnerability on workstations: SBTLogServiceWindows is already a deprecated service. No Ranger Core ...
How to properly use Ranger Shutdown()
Why can't we call Shutdown() in every Ranger state? Many low-level scanner drivers require that they be shutdown in a specific orderly sequence. If they are abruptly disconnected, it can leave the scanner and/or device driver in an unexpected, and ...
Where can I find the Ranger.DLL file?
By default, the Ranger.dll is installed in the same location as Ranger.ocx: (64bit OS): C:\Program Files (x86)\Silver Bullet Technology\Ranger\Ranger.dll (32bit OS): C:\Program Files\Silver Bullet Technology\Ranger\Ranger.dll If your application is ...
Where are the Ranger INI files located?
Where are the Ranger configuration files located on Windows? Ranger configuration file names include: "GenericOptions.ini" "[Driver]Options.ini" (CR180Options.ini, MVXOptions.ini, etc.) "TransportInfo.ini" Filepath for Configuration files: Ranger ...
Can check scanner OCR read check amounts, dates, signatures, etc.?
The OCR capability that comes with check scanners cannot read check amounts, dates, signatures and so on. There are vendors that offer software that can read this type of information from checks. Some of the companies that offer popular check reading ...
Does Ranger support the MAC OS?
Yes, Ranger cause be used on the MAC OS. The current MAC interfaces are a) dylib for integration with normal (ie Cocoa) applications and b) a NPAPI plugin for using Ranger in a 64-bit web browser. Ranger supports the following devices on the MAC: ...
What are Ranger's minimum PC system requirements?
What are Ranger's minimum PC system requirements? Ranger has the same system requirements as the check scanner it is used with. The minimum system requirements for a particular check scanner are available from the scanner manufacturer. Operating ...
How can I tell what version of Ranger I am using?
There are two ways to verify what Ranger version you are using: A. Using Window's Add or Remove Programs System Settings: On Windows, Ranger and Plug-in version information can also be obtained by navigating to Add or Remove Programs. For help on how ...
Will my application require changes if I attach a new check scanner?
Your applications will plug-and-play with new check scanners provided that your programmers follow our development guidelines and they do not make any invalid assumptions about the scanners that they can be running on. For example, applications ...
How can I access unique features of my check scanner?
There are two ways to access unique scanner features. Call SetDriverOption() to set scanner-specific parameters. Ranger also provide a way to call low-level scanner API functions to access unique features that Ranger does not support through its ...
Will Ranger updates break my applications?
Although it is impossible to guarantee that every Ranger release will be bug-free, our number one priority is to ensure that your applications continue to work without changes. Since scanner manufactures regularly modify their APIs, we release ...
Can you provide a Ranger portability overview?
Ranger provides a common ActiveX control interface for all scanners that we support. See: Production versions of Ranger Upcoming Ranger support for new scanners After the scanner powers up, Ranger creates an INI file that describes the features of ...
How do I capture and send a Ranger log to technical support?
Note: This only works for versions of Ranger 4.5 and above. For 4.4 and lower, please utilize the instructions in the next section. How can I tell what version of Ranger I am using? Here's what the SBT Log Viewer looks like Capture the behavior in ...
Can RangerFlex be used as a data capture application?
RangerFlex was designed to help research problems with check scanners or to research problems with Ranger itself. It was never intended to be used as an end-user application. Ranger® - The universal check scanner interface Copyright © 2023 Silver ...
Can I send end-users/banks to Silver Bullet to buy, download or install Ranger?
Ranger is purchased and installed as part of a larger check processing software's system. End users should not be directed to Silver Bullet to buy, download or install Ranger. There are several reasons for this including: The version of Ranger being ...
How do I report a Ranger bug?
The first step is to determine whether this is a problem with Ranger or not. See this article: "How can I determine if I found a Ranger bug?" If the bug appears to be related to Ranger after following steps describes in the article above, please ...
How can I determine if I found a Ranger bug?
Your application uses the Ranger software. Ranger uses the scanner manufacturer's scanner interface software. You can determine the source of most problems by running the appropriate diagnostic application for each of these software components. ...
Web-based Ranger development Q&A
Q: Are most applications that use Ranger thick clients or Web apps? A: There is a mixture, but the majority of check scanning applications in our industry are "thick clients." Q: How easy is it to develop Ranger-based Web applications? A: It depends ...
How to can I contact the Ranger technical support team?
The best way to contact technical support is by emailing our team at support@sbullet.com, or creating a ticket through our support page. Ranger® - The universal check scanner interface Copyright © 2023 Silver Bullet Technology www.sbullet.com
Am I eligible for Ranger technical support?
We're happy to provide Ranger technical support to anyone who meets all of the following criteria: The person contacting us is a programmer at a software company. The software company is an authorized Ranger reseller. The copy of Ranger in question ...
How do I signup for the Ranger development kit (SDK)?
In order to download Ranger, as well as to view the Ranger's API documentation and sample code, our non-disclosure agreement (NDA) must be signed. Once such an agreement has been signed and sent back to us in PDF format, you will be given access to ...
How to capture OEM logs for TS -Series scanners
To enable logging: Open the DigitalCheck-TSSeries.ini file, which you can find at this location: C:\ProgramData\Silver Bullet Technology\Ranger\Scanner Plug-ins\DigitalCheck-TSSeries\DigitalCheck-TSSeries.ini In the [Misc] section, set DelayTS200=2 ...