Magtek Check Scanners
How do I capture MagTek logs?
Run the the MagTek demo application as Administrator. Excella-STX_Demo.exe is found at the following path: "C:\Program Files (x86)\MagTek\Excella-STX-ImageSafe" Select your device from the Select Device drop-down and select connect. Once connected ...
How can I contact MagTek tech support?
For MagTek technical support, use the contact details below. MagTek technical support: Phone: 562-546-6800 Email: support@magtek.com Ranger® - The universal check scanner interface Copyright © 2023 Silver Bullet Technology www.sbullet.com
Why is my Excella scanner reporting “TranportIsDead” in Ranger?
Please make sure that you have run the "ExcellaUsbConfig" application. This application can be found in [Start->All Programs->Silver Bullet Technology->Ranger for Excella->ExcellaUsbConfig]. Select "Refresh Network Connections" Select "Search" Note ...
Why am I getting missing or partial images with the MICRImage scanner?
There are two things to try when you have image issues with this scanner: Make sure you're using a current release of Ranger with current manufacture drivers. Adjust the Image buffer size of the scanner to its maximum. The attached file explains how ...
How can I connect my MagTek Excella to Ranger through Ethernet?
To connect your MagTek Excella to Ranger through Ethernet, you'll need to set up the MagTek Excella for ethernet connection. Please ensure that the MagTek Excella is connected by ethernet to the same network as the PC. In the document linked below, ...