If you receive the above dialog when attempting to run RangerFlex, the steps to resolve this issue are as follows:
- Unplug the device from the computer
- Uninstall all Ranger Components
- Update Windows.
- This can be done by navigating to the Windows button in the bottom left of your display and clicking it.
- Type "Windows Update" and click the matching link or the "Check for Updates" button.
- Check for updates in the displayed dialog. This process may take a while and require a restart.
- Once Windows has been successfully updated and restarted, reinstall your RangerFor[OEM-Make-Model] installer.
- Plug the scanner back into the computer.
- Start RangerFlex or the Ranger-based application.
If
there are any further problems, ensure that all Windows updates were
installed. If this is the case, then please send logs to
support@sbullet.com