Why doesn’t Ranger Flex recognize my device feature?
Ranger Flex determines which generic options to display based on the TransportInfo.ini values.
Ranger creates the TransportInfo.ini file based on the device features described in the XML layout setup in your plug-in's GetDeviceConfiguration() function.
If Ranger Flex does not display your device options, such as image or endorsement options, then the TransportInfo.ini file does not indicate that your scanner is equipped with these features. If the TransportInfo.ini is not correct, then it is likely that your plug-in's configuration XML is not correct.
Please review the device configuration XML section of the Ranger Scanner Plug-in Developer's Guide. If you cannot determine the source of the problem, then please email us the TransportInfo.ini file from your plug-in data directory and the source code for your GetDeviceConfiguration() function.
Ranger creates the TransportInfo.ini file in your plug-in's data folder. Ensure that your plug-in's data folder exists. The data folder is normally created by your plug-in's installation script.
Ranger creates the TransportInfo.ini file based on the device features described in the XML layout setup in your plug-in's GetDeviceConfiguration() function.
If Ranger Flex does not display your device options, such as image or endorsement options, then the TransportInfo.ini file does not indicate that your scanner is equipped with these features. If the TransportInfo.ini is not correct, then it is likely that your plug-in's configuration XML is not correct.
Please review the device configuration XML section of the Ranger Scanner Plug-in Developer's Guide. If you cannot determine the source of the problem, then please email us the TransportInfo.ini file from your plug-in data directory and the source code for your GetDeviceConfiguration() function.
Ranger creates the TransportInfo.ini file in your plug-in's data folder. Ensure that your plug-in's data folder exists. The data folder is normally created by your plug-in's installation script.
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